SHello Mindy

PLANS

What each plan includes, and what it costs when you go past it.

Every plan carries a dedicated U.S. business number and a monthly allowance. Calls and texts keep working when you pass the allowance — the extra usage is charged at the rate on your plan, and this month's total is on your billing page before it reaches an invoice.

Starter

$149/month

$139 service + $10 business-number allowance.

One inbox for business texts, website messages, callbacks and approved answers.

Included each month

  • No AI voice receptionist — texts, website messages and callbacks only
  • 1,000 SMS segments, sent and received
  • Unlimited website widget messages
  • 1 business number

After that

  • $0.03 per additional SMS segment
  • $10/month per additional business number

Features

  • Dedicated U.S. business number
  • Two-way SMS
  • Website message widget
  • Client knowledge base
  • Callback queue
  • Email brief when configured
Create your account

Voice

$299/month

$289 service + $10 business-number allowance.

The full AI receptionist for calls, transfers, messages and callback capture.

Included each month

  • 500 AI receptionist minutes
  • 3 calls answered at the same time
  • 2,500 SMS segments, sent and received
  • Unlimited website widget messages
  • 1 business number

After that

  • $0.45 per additional minute
  • $0.03 per additional SMS segment
  • $10/month per additional business number

Features

  • Everything in Starter
  • AI voice receptionist
  • Inbound and outbound calling
  • Transfers and fallback
  • Transcripts and summaries
  • Premium voice provider option
Create your account

Business

$599/month

$589 service + $10 business-number allowance.

Receptionist plus sales, web voice and portfolio service integrations for a growing company.

Included each month

  • 1,500 AI receptionist minutes
  • 10 calls answered at the same time
  • 7,500 SMS segments, sent and received
  • Unlimited website widget messages
  • 1 business number

After that

  • $0.35 per additional minute
  • $0.02 per additional SMS segment
  • $10/month per additional business number

Features

  • Everything in Voice
  • Sales-engine handoff
  • Website voice-agent setup
  • Post-call intelligence
  • Multilingual / multi-agent voice setup
  • Priority integration support
Create your account

HOW USAGE IS COUNTED

Measured the same way it is billed.

Minutes

Connected call time, rounded to the second and totalled for the month. An unanswered call costs nothing. Both inbound and outbound calls count.

SMS segments

One segment is up to 160 characters of plain text; a longer message becomes several segments. Inbound and outbound both count, including messages your staff send from the shared inbox.

Website messages

Messages submitted through the widget on your own site are not metered and never count against an allowance.

Where to check

Your billing page shows this month's usage by type as it accumulates, so the allowance is something you can watch rather than discover.

WHAT WE DO NOT DO

Two things worth saying plainly.

We do not book appointments

The receptionist answers from your approved knowledge, transfers to a person, takes a message, or captures a callback request. A callback request is pending until your staff confirm the time — it is never presented to the caller as a confirmed appointment.

We do not bundle add-ons silently

Certified mail, documents, signatures, promotion and website installation are quoted separately and appear before you approve them. They are never folded into the monthly total.

Secure checkout uses the configured payment account. Prices are in U.S. dollars and exclude any applicable tax.

Extend it when you need to.

Add-ons attach to any plan and are quoted before purchase. See the full add-on catalog or walk through the product without an account.

Create your account